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Online Banking

Personal Online Banking lets you manage and access your account information quickly and securely whenever and wherever you want from a secure PC with internet access.  With online banking you have convenient 24/7 access to perform a variety of transactions such as check account balances and transaction history, review recent account activity, transfer money between accounts, and pay your bills.

Free Services of FNB Germantown Online Banking Include:

  • Make loan payments
  • Transfer funds between your accounts, including Home Equity Lines of Credit and First Lines
  • Receive your statements online in Adobe Acrobat PDF, HTML, or text formats
  • Search through transaction history
  • Analyze your habits with spending reports
  • View and print checks that have cleared your account
  • Download transactions into your personal financial software including Microsoft® Money
  • Setup personal alerts as reminders to pay bills or that a check has cleared
  • Schedule your bills to be paid automatically using Bill Pay

Contact us at 1-800-246-0989, stop in for more information, or sign up now.

Mobile Banking

Mobile banking service allows anyone with an online banking account quick and easy access to their account information through a cell phone or mobile device.  It provides much of the functionality as online banking in a platform specifically designed to work with the screen size and operating system of mobile devices. It's fast, easy and secure!

Beginning June 25, 2017, users of our mobile app must have the following OS versions (or higher) in order to access Mobile Banking:

  • Android Devices: KitKat (4.4 or higher)
  • Apple Devices: iOS 8 and above

Those devices that do not meet the minimum requirements will receive a connectivity error and be unable to access Mobile Banking.  Please consult your manual on how to upgrade your device's operating system. 

eStatements

An e-Statement is the same thing as a paper statement except it is available online.  When the statement is ready, an e-mail is sent notifying you that your e-Statement is available through your online banking account.

With e-Statement delivery you receive your account information quickly and securely.  This convenient delivery method expedites statement delivery, eliminates the hassle of storing paper statements, and also helps the environment by reducing paper usage (Go green!).

Ordering Checks

Need to order checks? No Problem! Follow this link to order new checks: ORDER CHECKS!

Report Lost/Stolen Debit Cards
To Report a Lost or Stolen Debit Card please call Vantiv at 1-800-889-5280 to report your card lost or stolen.  A friendly customer service representative will need to ask you a few questions and will be able to place a block on your card number.

You will then need to contact FNB Germantown and speak with a friendly customer service representative during normal business hours who will arrange for a new card.

Debit Card Disputes
To dispute fraudulent charges on your card please call Vantiv at 1-800-808-6402, Monday-Friday, 8:00 am-8:00 pm EDT.